Frequently Asked Questions (FAQ)

1. How do I book a ride?

Open the E2MARS app, enter your pickup and drop-off locations, choose a ride type, and confirm your booking.

2. What payment methods are accepted?

We accept cash, mobile wallets, and online card payments via our app.

3. Can I cancel a ride?

Yes, rides can be cancelled through the app. Refund eligibility depends on timing and conditions.

4. How do I contact customer support?

Email info@e2mars.com or use the support section in the app.

5. Is my personal data safe?

Yes, E2MARS follows strict privacy policies to protect your personal information.